Production and Shipping Policy for The Event Printer
Production
- No Minimum Order Requirement: Whether you need one item or many, we are here to
fulfill your printing needs without minimum order requirements. - Proof Approval: Once you have placed your order, we will send you proof for approval. Please review your proof carefully. Production will begin once we receive your approval.
Shipping
- Standard Shipping: Our standard shipping method is USPS First Class Mail, which typically takes up to 10 business days to arrive in Southern California.
- Shipping Upgrades: If you need faster delivery, you can upgrade to the following services:
● UPS Ground
● UPS 3 Day Select
● UPS 2nd Day Air
● UPS Next Day Air - Shipping Details:
● Carrier Delays: Please note that we cannot be held responsible for any delays caused by the shipping carrier. The only guaranteed service is UPS Next Day Air
● Assembly Required: For certain products, such as big heads, assembly is required for mailing purposes. Attach the head by peeling the two-sided tape provided.
Tracking Information
- Tracking Number: Once your order has been shipped, you will receive a tracking number via email. Please contact us for assistance if you have any issues locating your tracking information
Returns and Exchanges
- Policy: Returns and exchanges are not accepted. Please ensure all details are correct before approving your proof.
We strive to ensure that your order meets your expectations. If you have any questions or problems with an order, please don’t hesitate to contact our customer service team.